All personal expenses, optional tours
and extra meals
Camera fees, alcoholic/non-alcoholic
beverages and starters
Vehicle service on leisure days for
sightseeing not included in the itinerary
Medical and travel insurance.
Payment Policy
Advance Booking Fee
30 days or more before date of
departure: 25% of total cost
29 - 20 days before date of
departure: 50% of total cost
19 days or less before date of
departure: 100% of total cost
Important: The booking stands
liable to be cancelled if 100% payment is not received less
than 20 days before date of departure.
Cancellation Policy
If you Cancel your
Holiday
Cancellation charges
per person
30 days or more before
departure: 25% of total cost
29 – 20 days before
departure: 50% of total cost
Less than 16 days
before departure: 100% of total cost
If we change or cancel
your holiday
We do plan the
arrangements in advance. It is unlikely that we will
have to make any changes to your travel
arrangements.
Occasionally, we may
have to make changes and we reserve the right to do
so at any time. If there are any changes, we will
advise you of them at the earliest possible date.
We also reserve the
right under any circumstances to cancel your travel
arrangements by assigning reasons to you.
If we are unable to
provide the booked travel arrangements due to
reasons beyond our control (e.g. bad weather):We
shall first try to offer alternative dates for the
tour if the tour hasn’t already commenced.
If the tour has
already commenced, then we shall refund the booking
price/fee charged to you on a pro-rata basis
depending on the portion of the tour utilized by
you.
In all circumstances,
however, our liability shall be limited to refunding
to you the price we charged as tour fees.
If you want to change
your holiday plan After confirmation of services, if
you wish to change your travel arrangements in any
way
(e.g. your chosen departure date or accommodation),
we will do our utmost to make these changes but it
may not always be possible. Any request for changes
must be
in writing from the person who made the booking. All
cost incurred due to amendment will be borne by you.
If you have a
complaint If you face any problem during your
holiday, please inform the relevant supplier (e.g.
your hotelier,
transporter etc.) and/or our representative
immediately who will endeavour to set things right.
All booking vouchers and tickets will be provided 3
days before
departure.
